Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Hazardous Materials (Epoxy Coatings)
Products containing chemicals cannot be shipped by courier. They can only be shipped via common carrier on a pallet or picked up in person at our warehouse.
To obtain a quote for shipping on a common carrier please email us at: info@powercoatcanada.com or call our office at
1-877-953-7733 or (780)718-2628.
In-store pickup
You can skip the shipping fees with free local pickup at:
#290-16 Renault Cres.
St Albert AB, T8N4B8
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 9 AM-5 PM Monday to Friday. Please call (780)718-2628 to ensure your order is ready and have your order confirmation email with you when you come.
International Shipping
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Powercoat Canada will not be responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@powercoatcanada.com with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at (780)718-2628